Shipping Information

We aim to ship all orders within 1-3 business days. Tracking details will be sent to you along with your shipping confirmation email.

Shipping within Canada

We ship using Canada Post. You will get to choose Expedited, Xpresspost or Priority shipping.

 

Expedited Parcel	Local = 1-2 days Regional = 3 to 4 days National = 2 to 8 days.	Liability coverage (up to $100), tracking number, on time guarantee, and tracking updates included (signature optional for a small fee).
Xpresspost	Local = next day Regional = next day National = 2 days.	Liability coverage (up to $100), tracking number, on time guarantee, and tracking updates included (signature optional for a small fee).
Priority	Local = next day Regional = next day National = next day	Liability coverage (up to $100), tracking number, on time guarantee, tracking updates and signature included.

* Estimates above are from the time you receive your shipping confirmation email and tracking number. While mostly accurate, the dates above are Canada Post delivery standards (taken from their website) and could vary. 

 

Fast Local Delivery

We offer same day local tracked courier delivery within the GTA.  To qualify for same day delivery you must order before 11am, Monday-Saturday.  Orders placed on Sundays will be sent next business day. 

Prices for local delivery will show up as an option at checkout, if your delivery address falls within our courier's delivery zone, shown below.

Click here and enter our address, 191 Roncesvalles Ave, Toronto ON to check the price and availability of shipping from our store to your specific area!

We do not offer same day delivery on Statutory or Public Holidays.

Shipping to USA and International

All shipments are sent via Canada Post and shipping prices are quoted at checkout. Customers are responsible for any additional shipping fees (duties, customs, etc.).

Lost or Damaged Items:

Although extremely rare, in the occasional that your order becomes lost or damaged, contact our email info@ecotique.com immediately so we can provide you with all the documentation you and the shipper may need to locate your package or access the insurance coverage.